The Portable EV Charger is simple to use, all you need to do is plug it into the PLUG outlet and then plug the charging gun into the charging port device will start charging your EV’s battery. The operating temperature of the product is -40°C – +65°C. The protection class of the charging box is IP65 and the protection class of the charging gun is IP55 (when plugged in). The outer jacket of the charging cable is made of TPU, which is resistant to corrosion, abrasion and low temperature. The cable remains soft and does not become hard when used in cold climates, making it inconvenient to use. The product manual has LED indicators corresponding to the different states of the fault code, so you can easily troubleshoot the problem to understand the operation of the equipment. After dealing with external faults only need to re-plug the power plug to let the device to complete the restart can continue to charge. The product provides a 12-month warranty and long-term technical support. Any problem can be solved for you by contacting us.