A customer from Russia contacted us to purchase a charging station and said that his region is subject to frosts in winter, with temperatures reaching as low as -50°C. He wanted us to customise a charging station for his region. So he wanted us to customise a charging unit for his region.
According to our product specification, the Dark horse series is designed to operate at a minimum temperature of -40°C. The salesman submitted this request to the R&D department to develop a product to meet the customer's needs. After evaluating the customer's requirements, the head of the R&D department said that although the minimum operating temperature of our product was listed as -40°C in the specification, the internal components could operate normally at an external temperature of -50°C and the quality of the product would not be affected. The charging cable of the ev charging station is always made of high quality TPU, which is resistant to cold, high temperature and abrasion, so the existing products can meet the customer's needs without customisation.
The customer bought a few samples for testing. Shortly after the installation was completed, there was frosty weather and the customer sent feedback after the test that the product was working properly. He liked the product so much since it is able to meet his requirements without paying extra for customisation..
Post time: Apr-27-2022